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About

RAINY HOUSE
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title_leftWHY CHOOSE US

We deliver an exceptional fresh fruit experience.

The company was founded in 2015 was founded in 2015, adhering to the philosophy of "From branch to tip, every bite embodies the essence of sunshine." We source directly from over 20 premium global growing regions for seasonal produce, committed to delivering the freshest and safest fruits to your doorstep.

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Global Fresh Fruit Network

🌞 Direct Air Freight | 🌊 LCL Sea Freight | 🧊 Smart Cold Storage | 🌐 Cross-border Direct Procurement

节能，环保，绿色，健康

Quality Commitment

24/7 Real-time Tracking and Customized Solutions

title_leftFAQ’S

Frequently asked Questions

Our delivery service covers [city/region name]. For specific details, please check the "Delivery Policy" page on our website.

  • ​Weekdays: 9:00 AM – 6:00 PM (delivered within 2 hours after order)
  • ​Weekends/Holidays: 10:00 AM – 5:00 PM (delivery may be delayed slightly)
  • ​Remote Areas: Supported via SF Express/JD Express priority delivery (additional shipping fee required).

We accept the following secure payment methods:
✅ WeChat Pay, Alipay, UnionPay credit/debit cards
✅ Apple Pay, Google Pay (mobile devices)
❌ Cash on delivery is currently not available, but you may contact our customer service to arrange offline pickup or in-store payment.

We guarantee:
🔹 ​Direct Farm-to-Store: Partnering with orchards/suppliers and using cold-chain transportation to preserve freshness.
🔹 ​Quality Inspection: Each batch of fruits is manually sorted to remove damaged items.
🔹 ​After-Sale Guarantee: Free replacement or refund within 24 hours of receiving fruits if quality issues (rotten/decomposed) are found.

📱 ​Modify Address: Update delivery details within 1 hour of order submission via "My Orders".
🚫 ​Cancel Order: Cancel orders before delivery; contact customer service for post-shipment cancellations.
💡 ​Note: Frequent cancellations may affect your member credit score.